Guest Relations Internship - Tivoli Doelen Amsterdam

About the internship

Tivoli Doelen Amsterdam

is a five-star hotel. As a boutique luxury hotel, we believe exceptional hospitality begins with genuine connections, creating an inspiring environment to learn, grow, and make a meaningful impact from day one.

Guest Relations Internship - Tivoli Doelen Amsterdam

Location: Amsterdam, NL The Netherlands

Joining Tivoli Comes with Unique Advantages

A monthly internship allowance of

€750 gross

.

Free online & offline training through

Minor Hotels University Northern Europe

.

Employee rates starting from

€36 per night

at Minor Hotels worldwide,

30% discount

in our F&B outlets, and Friends & Family discount up to 40%. Various discounts in (web)shops.

Team events, social activities, and celebrations throughout the year.

International career opportunities within

Minor Hotels

across the globe.

Your Key Contributions to Memorable Stays

As a

Guest Relations Intern

, you will be at the heart of the guest journey, ensuring every stay is memorable from arrival to departure. Working closely with guests, colleagues, and various departments, you will help create personalized experiences while gaining valuable exposure to luxury hospitality operations. During your internship, you will:

Welcome and assist guests throughout their stay, with special attention to VIP guests and special occasions.

Build meaningful relationships with guests and anticipate opportunities to personalize their experience.

Act as a key point of contact between guests and departments, ensuring requests are handled smoothly and efficiently.

Share your knowledge of the hotel, Amsterdam, and local attractions to enhance the guest experience.

Conduct hotel tours for potential guests, partners, and event organisers.

Handle guest feedback with professionalism and support service recovery efforts.

Contribute creative ideas and identify opportunities to further elevate the guest experience.

Your Talent, Our Tradition of Excellence

You are actively enrolled in an educational institution throughout the internship period.

You are confident, approachable, and enjoy building connections with people from all over the world.

You have a genuine passion for hospitality and delivering exceptional guest experiences.

You are creative and have a strong eye for detail. You enjoy finding thoughtful ways to exceed guest expectations.

You remain calm and solution-oriented when handling guest requests or feedback.

You are positive, professional, and enjoy working collaboratively with colleagues across departments.

You have excellent English communication skills, both spoken and written; additional language skills are a plus.

You are eager to learn, take initiative, and contribute new ideas.

You are committed to creating memorable moments for every guest.

Documents to send

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